Wednesday 21 September 2011

Fw: Beautiful - Contract Law in Malaysia (Please Be Reminded!)

 Contract Law In MALAYSIA

 Legal Issue on Contract Law in Malaysia - Good for us to know

 This is something I like to share with you from one of my seminar
 recently. If you find this informative, pls circulate. It was conducted
 by A/P Catherine Tay on Legal issues in E-commerce.

 Notice that most of the time, the receipt / invoice you received from the
 merchant carries this exclusion clause or similarly worded statement: '
 Goods sold are not returnable' or 'No refund once sold'.

 The thing that I have learnt from her is that : 'As long as your good is
 purchased for home use and not for business ( i.e. to be resold), the
 above exclusion clause is VOID.

 That means, as long as the good is defective, regardless of what is
 worded, you CAN get back all your money spent. You do not have to accept
 a repair on the good or an exchange. You CAN ask for a refund. AND you
 are LEGALLY right and entitled to! What a relevation!!

 And most of the time the merchant will refuse to return you your money.

 Her advice? >From her own experience ( and no less than 7 and all
 successful!) , she will threaten the merchant with four words: 'SEE YOU
 IN COURT!'

 The court here refers to the Small Claims Tribunal Court .

 However, you don't have to tell them what court! All you have to pay is
 RM10 admin fee and the loser (the merchant) will have to refund you the
 money PLUS the admin fee!

 She shared this with us because she felt that even educated people are
 cowed by such unfair wordings (which includes her jaded friends who are
 not lawyers).

 Pls try not to let the merchant fleece you the next time you have a
 defective good.

 I know where to file this. On the 16th floor of Putra Place (The Mall
 opposite Putra World Trade Centre) . The form cost RM5.00. The Tribunal
 will settle within 2 months period.

 Tribunal Tuntutan Pengguna Malaysia ,
 Tingkat 16, Putra Place ,
 100, Jalan Putra ,
 50622 KUALA LUMPUR < B>
 Tel: 03 - 40492300 / 40424181 Fax: 03 - 40424259




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