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Wednesday 26 May 2010
complaints!
Today i would like to express slight disappointment of online license renewal. Erm.. too bad the image are quite small to read.. Perhaps those who had experienced it would know better.
whoever that comes with e-services, e-gov website. Thumbs up and brilliant. But do think of what sorts of audience you are aiming at. People choose online service because they are busy or no transport or can't get any leave from their company. So, the main point - we should think of ways to make people's life easier.
OK.. Apala... why collection method under the e-services centre/pusat e-khidmat only ONE centre available? It says MyEG HQ (BANDAR UTAMA).. HARLOO... what about people staying out of BANDAR UTAMA... Since you haven't really got that much centres yet, why not lar ... offer cheaper delivery .... Klang VALLEY RM5, SEMENANJUNG RM6 and SABAH SARAWAK RM10. MAHU rompak kahh... OK... apparently... since delivery is expensive for me, the single choice whill be to proceed to any JPJ State brance office to upload renewal info to MyKad. hmmmmmmm... do you know where JPJ is in KUCHING... it's located in rural area la...
Seems like e-gov, to me, is of no use..
BETTER renew licence at POS OFFICE. QUEUE lo.. apa boleh buat.
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